Donor Engagement Manager
JOB TITLE: Donor Engagement Manager
REPORTS TO: Director of Development
SUPERVISORY RESPONSIBILITY: No
FLSA STATUS: Salary, Exempt
LOCATION: Hybrid with on-site requirement in Nashville, TN
About Us
For over 50 years, Big Brothers Big Sisters of Middle Tennessee has served young people in the Middle TN region. Our work supports our belief that every child has the ability to succeed and thrive in life. Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (Bigs) and youth (Littles). Through our commitment to quality, innovation, and the passion we have for our work, we develop and sustain positive, life-changing relationships that have a direct and lasting impact on the lives of our youth and the adults who mentor them.
Our Mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. As noted by our Vision, we are driven by a future in which all youth achieve their full potential.
what drives us
Our values shape how we work together and how we show up for our community. We build meaningful, trusted relationships, follow through on our commitments, and keep looking for ways to grow and improve. We know change is part of the process, so we meet it with curiosity and optimism. These shared values keep us grounded in our mission and connected to each other as we work toward our vision and the impact we want to create for the youth we serve.
WE PRIORITIZE THE WELL-BEING AND PROFESSIONAL GROWTH OF OUR TEAM
We know teams perform at their highest when they feel supported and that they belong. Each of our team members brings unique perspectives and skills, and we are committed to building a culture where voices are heard, relationships are valued, and everyone has the opportunity to do meaningful work. At Big Brothers Big Sisters of Middle TN, you will be inspired by talented, dedicated colleagues who will inspire you to do and be your best. We have created an environment centered on meaningful and supportive connections, where team members are seen and respected not just as employees, but as people.
We are honored to have been selected as one of the Best Company Group’s Best Nonprofits To Work For in 2024, 2025, and 2026, as well as being named a 2024 Inclusive Workplace by the Best Companies Group and COLOR Magazine. We are bigger and better together!
About the Role
Each employee at Big Brothers Big Sisters of Middle Tennessee helps extend the agency's mission in particular ways, as outlined in the position description. The essential functions of the position include but are not limited to the following:
The Donor Engagement Manager plays a critical role in advancing Big Brothers Big Sisters of Middle Tennessee's fundraising efforts by cultivating meaningful relationships with mid-level donors ($500-$2,500) and developing strategic partnerships across our 8-county service area. This position combines hands-on donor stewardship with deepening impact partnerships, requiring someone who thrives on building authentic connections with individual donors and corporate partners while actively engaging with professional networks to identify new opportunities for partnership development. The successful candidate will manage their own donor portfolio, secure event sponsorships, all while maintaining meticulous CRM documentation, reporting to the Director of Development and working closely with the VP of Development to achieve ambitious fundraising goals.
Beyond the day-to-day responsibilities of the role, we expect team members to demonstrate a commitment to excellence and consistently reflect our agency’s values in how they show up, collaborate, and make decisions.
Day-to-day:
Donor Portfolio Management (35%) • Manage personal caseload of mid-level donors ($500-$2,500) • Conduct donor identification and prospect research • Develop and implement cultivation strategies for individual, corporate, and foundation prospects • Create personalized stewardship plans for donor retention and upgrade • Schedule and conduct donor meetings and site visits
Partnership & Chamber Relations (25%) • Build and maintain relationships with professional organizations such as Chamber of Commerces’ across 8 counties • Attend networking events and community functions • Identify new partnership opportunities • Cultivate corporate partnerships and sponsorship prospects • Represent organization at community events
CRM Documentation & Reporting (10%) • Maintain accurate donor records and interaction logs in CRM system • Track donor engagement metrics and relationship progression • Document all relationship activities and follow-up actions • Ensure data integrity and timely record updates
Event Support & Sponsorships (25%) • Secure event sponsorships from corporate and individual prospects • Support major fundraising events through sponsor cultivation • Coordinate sponsor recognition and stewardship activities • Assist with event logistics as needed
Administrative & Team Collaboration (5%) • Participate in development team meetings and strategic planning • Collaborate with recruitment team on partnership stewardship/development• Support agency-wide development initiatives • Complete administrative tasks and reporting as assigned
Organizational Alignment • Demonstrate agency values in your actions, decisions, and interactions • Assist with agency priorities centered on resource development (relationships, resources, tools) • Support and attend agency functions, both advancement-specific and broader agency events
About You
This Job May Be For You • Proven experience managing donor portfolios with demonstrated results • Track record of securing corporate sponsorships and partnerships • Evidence of donor retention and any upgrade successes • Experience with CRM systems and donor database management • Strong relationship-building and interpersonal skills • Comfortable with public speaking and presentations • Excellent organizational and time management abilities • Creative thinking and problem-solving skills • Willingness to travel to and within the 8 counties we serve (Davidson, Sumner, Cheatham, Rutherford, Robertson, Dickson, Williamson and Wilson) and work flexible hours including evenings and weekends when necessary and attend/participate in all agency events • Team player with collaborative work style
Candidates Must Demonstrate: • Donor Portfolio Management: Size of portfolio managed, retention rates achieved and specific stewardship strategies implemented • Sponsorship Success: Number and value of sponsorships secured, renewal rates if applicable, and examples of successful sponsor cultivation approaches • Relationship Building: Specific examples of donor relationships cultivated from prospect to committed supporter • Results-Oriented Approach: Metrics showing fundraising growth, donor engagement improvements, and partnership development outcomes
Additional Information
Benefits
Because we hire the best people and value our staff, Big Brothers Big Sisters of Middle TN works hard to provide competitive benefits to our team. Our comprehensive benefits package, which helps to support a healthy work/life balance, includes:
- 20 days of paid time off
- 16 paid holidays, including the week between Christmas and New Years
- Health Care Plan (Medical, Dental & Vision) – a generous portion is paid by BBBSMT
- Company Paid Text Care Concierge Medicine, providing our team and family members free 24/7 text communication and care with medical providers
- Parental Leave Benefits
- Domestic Partner Benefits
- Company Paid Life Insurance
- Company Paid Short and Long Term Disability
- Employee Assistance Program
- Immediate enrollment in our 403B - We match 50% of employee contributions up to 6% and staff are vested after 12 months of employment
- Training & development programs
- Opportunities for advancement- we promote from within!
- Monthly cell phone stipend
- Flexible work schedule with a hybrid work environment with 3 days on-site (schools, community, office, external meeting space)
- Professional resume, LinkedIn profile, and headshot
Americans with Disabilities Act
We are committed to creating an accessible and inclusive workplace. Consistent with the ADA, we provide reasonable accommodations for individuals with disabilities. If you require accommodations to perform the responsibilities of this role, we encourage you to let us know so we can ensure you have what you need to succeed.
Job Responsibilities
The above statements reflect the general duties, responsibilities, and competencies necessary to perform the job's essential duties and responsibilities. They should not be regarded as a detailed description of all the work requirements of the position. BBBSMT may change the specific job duties with or without prior notice based on the organization's needs.
To see more of the impact we are making: http://www.mentorakid.org
If this sounds like the position and organization for you, please submit a cover letter and resume to careers@mentorakid.org with “Your Name – Donor Engagement Manager” in the subject line.
No phone calls, please. Applicants selected for an interview will be contacted.
BBBSMT is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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